Sparkling Clean, Inc. is considering implementing a system that will pay its cleaning workers based on the number of completed residential jobs, coupled with satisfactory ratings on random inspections to ensure quality. This system is new to the organization, and it is an example of __________ change.

A. adaptive
B. innovative
C. familiar
D. radically innovative
E. highly complex


B. innovative

Innovative change is the introduction of a practice that is new to the organization. This form of change involves moderate complexity, cost, and uncertainty. It is therefore apt to trigger some fear and resistance among employees.

Business

You might also like to view...

Which of the following is a best practice in business and marketing?

A) end-product orientation B) reacting to competitors C) vertical integration D) stockholder driven E) teamwork

Business

While Jenkins Stationeries was selling branded stationery at premium prices, Pembroke Stationeries, a store across the street, was selling the same branded stationery at discount prices

Which of the following value propositions best describes Pembroke's product positioning? A) more for less B) more for the same C) same for less D) less for much less E) more for more

Business

The approach to conflict resolution that emphasizes both assertiveness (advocating one’s position) and cooperativeness (concern for the other side’s position) is called:

a. Collaboration b. Confrontation c. Avoidance d. Accommodation

Business

In the U.S. courts of appeals, the parties file legal briefs with the court and are given a short oral hearing

Indicate whether the statement is true or false

Business