Seek first to understand, then to be understood-this is the key to effective interpersonal communications.

Answer the following statement true (T) or false (F)


True

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According to James Madison, "If men were angels no government would be necessary and if angels governed, no controls on government would be necessary." What did he mean?

a. Men are not angels. b. Angels are not men. c. Government will never be good because men are not angels. d. A government must empower men to govern, but also control their power.

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Character traits can include a sense of humor, intelligence, energy level, shyness, or optimism.

Answer the following statement true (T) or false (F)

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When the U.S. Supreme Court stressed the phrase "critically important" in the Kent case, they were referring to:

A) one's right to a waiver hearing. B) critical stages relating to loss of freedom. C) the effective assistance of counsel. D) All of the above.

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A police captain reported that when officers were assigned old patrol cars, they complained frequently. However, when assigned brand new patrol cars, they did not express much appreciation, nor did their productivity increase. How might this example illustrate Herzberg's two-factor theory?

a. The absence of hygiene factors can cause dissatisfaction. b. The presence of hygiene factors is not motivational. c. Intrinsic factors are not present. d. all of the above

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