The environment in which organizations operate today is becoming more and more complex
Business environment factors can be divided into four major categories. What are these categories?
What will be an ideal response?
• Markets
• Consumer demands
• Technology
• Societal
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Visualization requires people to create a collage from magazine photos or drawings to depict their perceptions
Indicate whether the statement is true or false
According to the text, what are the first three steps to take when using the telephone to arrange an appointment for a face-to-face meeting?
A. State your call purpose, present a brief sales message, and ask for the interview. B. Plan your call, identify yourself and your company, and state the purpose of your call. C. State your call purpose, ask for the interview, and do not take the first "no." D. State your call purpose, present a brief sales message, and do not take the first "no." E. Plan your call, state your purpose, and present a brief sales message.
A service is a product in a sense that it represents a bundle of benefits that can satisfy customer wants and needs, yet it does so without ________.
A. physical form B. ethics C. price perceptions D. people E. time utility
It is legal for a company to "snoop" on the social networking pages of job applicants
Indicate whether the statement is true or false