What should manager-employee discussions have in common when either an employee reports misconduct by another or admits to misconduct themselves?
a. a quick referral to human resources
b. condemnation of the behavior
c. praise for the reporting employee
d. a quick report up the chain to the manager’s supervisor
c. praise for the reporting employee
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After selecting a target market and a retail mix, the final element in a retail strategy is the retailer's approach to
A. identify all potential wholesalers. B. build a sustainable competitive advantage. C. identify possible channels of distribution. D. identify all possible channels of communication. E. manage the logistics of the product.
______ are periodic, fairly short-term fluctuations in demand often caused by human activities or weather.
a. Cyclical variations b. Seasonal variations c. Irregular variations d. Random variations
An indorser who writes "without recourse" next to her signature on a negotiable instrument is not liable for payment.
Answer the following statement true (T) or false (F)
What is a potential disadvantage of direct selling?
A. Commissions for salespeople are usually low. B. Some customers view direct selling negatively. C. Personal attention tends to be lacking. D. Product demonstrations are difficult in this type of selling. E. Consumers must go out of their way.