As a member of a task team at work, Faith feels her group has been successful in completing all its projects ahead of time. Its final report was received enthusiastically by its supervisors. The group members were also given a bonus for their efforts. The members felt a renewed sense of commitment to their company. They felt ready to take on any project and complete it efficiently, no matter how challenging it seemed. If the group was assigned a new task, which of the following symptoms of Groupthink would they most likely display?
A. a lack of impartial leadership
B. self-actualization
C. collective rationalization
D. the illusion of invulnerability
Answer: D
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It has been argued that the ______ ancestry of the United States suggests that people are born evil but have the potential to be good.
Fill in the blank(s) with the appropriate word(s).
Marlyn is presented with the salesperson of the year award and begins her acceptance speech with "Ever since I was a little girl, I have always dreamed of ..." This is an example of:
A. A trite and overused expression B. Her gratitude at receiving the award C. A stylized introduction D. A ritualistic introduction E. An attention getter
Which of the following is a guideline for effective emotional listening?
a) Focus the conversation on yourself. b) Try to solve the other person's problems. c) Empathize with the other person. d) Interrupt when you have questions.
What audience-related challenges can be found in the following scenario? A student speaker attempts to persuade her speech class that horrible injustices exist in Guatemala. She is concerned that her subject holds little salience for this group
A) inattention B) misperception C) lack of motivation D) inertia