During a question-and-answer session, you can use regulating gestures to signal when you want to talk and when you want to invite others to do so

Indicate whether the statement is true or false


True

Communication & Mass Media

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Robert is trying to sell his house, and he is under pressure to do so rather quickly. Amanda, an old friend of his and potential buyer, comes to talk to him and to discuss the selling of the house. She is mostly quiet and asks questions in a polite manner. Robert emphasizes over and over again that his house is the best in the area and that for that price she will not get anything similar in the neighborhood. Amanda is rather impressed for all the information Robert provides. He keeps on going and says that if she does not like the price he will not lower it. Finally, raising his tone of voice, Robert indicates that if she does not settle in the price he wants, she may have to face some fees for making him lose his time, at which point Amanda chooses to leave. What would be the best

description of the approaches in this bargaining? a. Amanda is a hard negotiator because she does not want to hear Robert’s position. b. Robert is a hard negotiator because he uses fake issues. c. Amanda is a hard negotiator based on her zone of agreement. d. Robert is a soft negotiator because he is willing to sell his house without delay.

Communication & Mass Media

Reissuing of movies in black and white has become popular recently in part because ______.

A. black-and-white prints are popular with color-blind movie fans B. there is a massive audience for black-and-white films C. it costs very little to deliver digital “prints” to theaters compared to the cost of delivering film prints in the past D. You’re nuts. Studios don’t ever reissue movies in black-and-white.

Communication & Mass Media

The character of Yoda is a favorite of many Star Wars fans, both for his odd looks and his unique use of the English language. Changing the conventional order of words in a sentence, Yoda might say, "My friend he is" instead of "He is my friend." The uniqueness of Yoda's speech is an example of what type of deviation from English language rules?

A. Symbolic B. Semantic C. Syntactic D. Phonological

Communication & Mass Media

Which of the following is an example of passive aggression, as it is defined in the text?

A. Bonnie doesn't want to go to her neighbor's party, so she takes so long to get ready for it that the party is over by the time she's done. B. Tara is hurt when her brother forgets her birthday, so she deliberately "forgets" his. C. Parker is angry with his mother so he ignores her calls and e-mail messages. D. All the answers are correct.

Communication & Mass Media