Which of the following is NOT a characteristic of capacity planning in service firms?
a. Services are generally consumed at the time they are produced.
b. It is not possible to have an inventory, or buffer stock, of services.
c. The capacity of service firms at all times has to be less than what is needed to meet demand.
d. Periodic capacity underuse is inevitable for service firms.
c. The capacity of service firms at all times has to be less than what is needed to meet demand.
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Taylor was disciplined for sending a personal e-mail using a company computer. When he reviewed the employee handbook, he could find no mention of this being an infraction. When he brought this up with his manager, he was told that he “should have known better.” This disciplinary action appears to violate which Just Cause test?
A. Did the company give the employee forewarning or foreknowledge of the possible or probable disciplinary consequences of the employee’s conduct? B. Has the company applied its rules, orders, and penalties evenhandedly and without discrimination to all employees? C. Upon investigation, was there substantial evidence or proof that the employee was guilty as charged? D. Was the company’s investigation conducted fairly and objectively?
Jamerson, Inc. (JI) ? Jamerson Inc. (JI) is a relatively new company that wants to improve its employee rewards, compensation, and benefits. The company understands that there are effective reward systems that will motivate employees. However, JI management is not sure which would be the best for the company. Compensation, another important area, must also be improved so that it will satisfy all employees effectively. In addition, the company wants to create benefits to keep the employees not just satisfied, but also motivated. Yet another pressing issue is deciding on the training methods that are to be used to successfully teach the new employees. ? JI believes that it will be on the right path if all of these changes can be successfully accomplished. The company plans to
incorporate performance appraisals so it can be sure that the rewards, compensation, and benefits are effectively distributed. Refer to Jamerson, Inc. When JI management considers performance appraisal, various techniques and methods are either objective or ____ in nature. A. measurable B. marginal C. judgmental D. goal-oriented E. personal
The type of open market operation intended to offset movements in other factors that affect reserves and the monetary base is
A) the dynamic open market operations. B) the defensive open market operations. C) the reserve requirements. D) market equilibrium.
Learning curves were first applied to the aircraft industry in ______.
A. 1916 B. 1926 C. 1936 D. 1946