If, after a mediator offers a commonality statement, one of the disputants disagrees with the statement, the mediator should ______.
A. ask, “What did a miss?” and return to storytelling
B. say, “No. I think that was what you said earlier”
C. challenge the disputant to come up with a better commonality
D. ignore the comment and move on
A. ask, “What did a miss?” and return to storytelling
You might also like to view...
Brand image is:
a. The company's presentation of itself b. How the public perceives the company c. The reputation of the company d. None of the choices
Which of the following is NOT one of Wilmot & Hocker's elements of conflict?
A) Scarce resources B) Interference from others in achieving goals C) An expressed struggle D) Verbal aggressiveness E) At least two interdependent parties
Which medium first prompted scholars to widely expand their study and analysis of the effects of media on society?
a. newspapers b. television c. magazines d. radio
"Nonverbal messages are ambiguous" means that
a. they are not communicative. b. none have direct meanings. c. their meaning can be affected by our relationships. d. they convey emotions