The concept of __________ indicates that a constructive conflict strategy is to address only the issue at hand and direct all your energy toward the person directly involved with you in the conflict.
A. you-messages
B. present focus
C. face-attacking
D. gunnysacking
Answer: B
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If audiovisual aids are good enough, they can be substituted for facts and accuracy
Indicate whether the statement is true or false
Judy, who has been divorce for three years, is in her early 40s. She is now exclusively dating Randy, also in his 40s. Introducing Randy to others as her "boyfriend" at this age seems silly to Judy, but she doesn't know a more fitting term
Judy is having trouble classifying their relationship based on a. physical schemata. b. role schemata. c. interaction schemata. d. psychological schemata.
Which is NOT a positive consequence of conflict?
a. Conflict can prevent hostility from building up. b. Conflict can interfere with member motivation. c. Conflict can produce better solutions. d. none of these
Which of the following statements does your book make about effective delivery?
A. Effective delivery is always delivered in an extemporaneous fashion. B. Effective delivery is mostly verbal. C. Effective delivery demonstrates your enthusiasm for the topic and confidence in the content. D. Effective delivery sounds practiced and polished.