Which of the following organizations aids small businesses with selling overseas?
A. The U.S. Commercial Service
B. The World Bank
C. The International Monetary Fund
D. Multinational Development Bank
E. The Small Business Institute
Answer: A
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With regard to decision making, it is accurate to say that groups
A. take less time to make decisions, and their decision-making accuracy is higher. B. take less time to make decisions, and the larger the group, lower the quality of the decision. C. have higher decision-making accuracy when group members know a good deal about the relevant issues. D. that are larger make higher-quality decisions. E. take less time to make decisions, and are more confident about their choices than individuals are.
Which of the following is not a measure of variability?
A. Midrange B. Standard deviation C. Range D. Interquartile range
Which of the following is the primary output of the World Bank's International Comparison Program?
A) purchasing power parities B) currency fluctuations C) market demand and supply D) production costs
Answer the following statements true (T) or false (F)
1. A process strategy is a means of comparing what is happening against what is supposed to happen. 2. Knowing what errors are being made is a key to providing excellent service. 3. Measuring what guests think about a guest experience is easy for an experienced organization. 4. MBWA stands for Management Being Watchful Always. 5. The good organizations pick one primary method for measuring quality.