All of the following are ways to regulate your surface and depth listening EXCEPT
A) focus on both verbal and nonverbal messages.
B) listen for both content and relational messages.
C) make special note of statements that refer back to the speaker.
D) give positive feedback.
D
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Corey believes that same sex couples should be allowed to enter civil unions. He listens to a politician talking about this issue who states that when elected he will push to give same sex couples more rights and Corey assumes that this means that he and the politician hold similar views even though the politician never specifically stated what those rights would be. This is an example of _________.
a. Likelihood effect b. Ego-involvement c. Assimilation effect d. Contrast effect
In the context of paralanguage, _____ is the variety, melody, or inflection in one’s voice.
a. pitch b. volume c. rate d. intonation
The belief that we are obligated to return a behavior with a similar behavior is called
a. behavior trade-off. b. equal response. c. mutual exchange. d. norm of reciprocity.
When it comes to discussing sex differences in communication, scholarly research tends to _____ their importance
a. undermine b. forget c. ignore d. exaggerate