Parent company nationals who are sent to work at a foreign subsidiary are known as
A. immigrants.
B. third-country nationals.
C. host-country nationals.
D. inpatriates.
E. expatriates.
Answer: E
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Answer the following statements true (T) or false (F)
1. Promoting good customer service employees is smart because they make the best supervisors and finding their replacement is easier. 2. It is harder to promote internal candidates when specialized skills are required. 3. Since a lot of time and money is spent hiring the employee, it is best to ask a top-performer to use on-the-job training as the method to introduce them to the culture. 4. High turnover rates with servers means less productivity due to new server’s lack of experience. 5. For senior positions, one way to ensure diverse thinking in your organization is to hire away your competitor’s top performing talent.
In the customer benefit approach, the salesperson offers a gift or sample to the prospect.
Answer the following statement true (T) or false (F)
When customers "leapfrog," they skip:
a. a generation of technology b. from one technology to another c. from one seller to another d. from a basic product line to a full-featured product line e. from one solution to another
Refer to the instruction above. For what range of output would you prefer to buy?
A) 0 - 30,000 units per year B) 30,000 or more units per year C) 40,000 or more units per year D) 0 - 40,000 units per year