Of several techniques for handling severely disturbed callers, which is not appropriate?
A) ?Slow them down
B) Determine if they are on any medication?
C) Avoid placating or sympathizing?
D) Go along with delusions, to calm them down and gain their trust
D
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Gary works in an agency that is short-staffed and is continuously being asked to work an overloaded schedule. He feels overwhelmed by the job and is exhausted by the time he leaves work. Recently, Gary sought help through a counselor for managing his stress. The first step he needs to take to develop an effective stress-management program is
a. altering stress-inducing behavior patterns. b. avoiding stressors. c. self-monitoring. d. using cognitive approaches to challenge irrational beliefs.
CACREP was officially created in ______
A. 1961 B. 1971 C. 1981 D. 1991
According to Gestalt therapy, people are capable of
A) ?becoming self-regulating beings B) ?changing their thoughts C) ?recognizing neuroses in others D) ?integrating into their families
In reality groups, _______________ involves establishing an atmosphere in which work within the group can take place
a. an integration meeting b. icebreakers c. setting up the atmosphere d. screening