Which type of persuasive message is designed to help the audience feel good about complying with the request?
A) Customer claims
B) Sales messages
C) Motivational messages
D) Team decision-making messages
E) Requests for favors
Answer: E
Explanation: E) More persuasion is required if you ask people to do something that involves effort, requires them to choose between alternatives, or differs from their plans. In those cases, you will need to make a persuasive request that helps the audience feel good about doing the favor. If possible, the request will also show how the audience will benefit from helping you.
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The proportion of ad impressions resulting from the user engaging with an advertisement either by clicking on it or running the mouse over it is:
A) length of engagement B) click-through C) dwell time D) dwell rate
Which statement from the salesperson best represents the Direct close?
A. "The next step in the process would be sign the agreement and begin the implementation process. Shall we move forward at this time?" B. "You would require 500 cases this month. I will send them on Friday." C. "Do you want me to have the router delivered on Friday or Monday?" D. "You are going to buy, so let's settle the details on what you will purchase." E. "Since the cost of this line of plastic utensils will increase next week, can I place your order for the product today?"
Many organizations utilize responsibility accounting
a. to assist in building performance measures for the organization. b. to assist in performance management and evaluation. c. solely to evaluate how well employees are handling their responsibilities. d. as an alternative to generally accepted accounting principles.
Which of the following is the correct order for the problem-solving process?
a. analysis, diagnosis, goal-setting, decision-making b. goal-setting, diagnosis, analysis, decision-making c. decision-making, nalysis, diagnosis, goal-setting d. diagnosis, goal-setting, analysis, decision-making