Write a note on control charts
What will be an ideal response?
Control charts are graphical tools to monitor and control important marketing metrics. The charts form a graphical
record of performance over time and can signal if corrective actions are required. Control charts can be used with
many different types of marketing-related variables, such as sales by product/service, sales by distribution
channel, sales leads, customer satisfaction, and many others.
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Refer to Figure 11.2. A shift in the demand for francs from D0 to D2, or a shift in the supply of francs from S0 to S1, would result in a(n)
a. depreciation in the dollar against the franc. b. appreciation in the dollar against the franc. c. no change in the dollar/franc exchange rate. d. appreciation in the franc against the dollar.
An enterprise system may facilitate the AP/CD process by linking:
a. the PO and receiving report b. the PO and invoice c. the invoice and the related cash disbursements d. all of the above
The difference between a department's net sales and cost of goods sold is known as the departmental operating income
a. True b. False Indicate whether the statement is true or false
Hillary is responsible for her company’s supplies. She has noticed that there has been a drastic decrease with supplies this last quarter. This causes her distress because she is worried that she did something wrong within her position or that there has been theft in the company. What are the two coping mechanisms and how would one apply them to this example to help relieve distress?
What will be an ideal response?