The population increase, especially in the _______________ population, has resulted in an increased demand for health-care services and an increase in job opportunities for medical assistants. 

Fill in the blank(s) with the appropriate word(s).


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Health Professions

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The process of looking for ways to improve the patient experience in the medical office is called

A. quality improvement. B. customer service. C. risk management. D. customer satisfaction.

Health Professions

You are assessing a young male patient who is responsive to painful stimuli and breathing agonally after being ejected from an automobile at a high rate of speed. His pulse is weak and thready, and his skin is cool and diaphoretic. When addressing his airway and breathing, the EMT must immediately:

A) administer oxygen at 15 lpm with a nonrebreather face mask. B) perform the jaw-thrust and begin artificial ventilations with the bag-valve mask. C) immobilize him to a long spine board, and then start positive pressure ventilation. D) open the airway using the head-tilt, chin-lift and begin ventilations with the bag-valve mask.

Health Professions

Your patient is a three-year-old lethargic child whom you have determined to be hypoglycemic. Her mother tells you that the child weighs 44 pounds. Which of the following is the BEST treatment for this patient?

A) Administer 20 mL of 25 percent dextrose IV. B) Deliver 25 mL of 10 percent dextrose IV. C) Administer 1 mg of glucagon IM. D) Give her a sucker to quickly raise her blood sugar.

Health Professions

Fixed kVp systems

a. decrease patient dose. b. reduce x-ray tube wear. c. decrease time settings. d. all of the above

Health Professions