Rhonda complains to Collin that she’s tired of their weekend routine. Irritated, Collin snaps back that he’s tired of her complaining. Their conflict pattern reflects which of the following conflict styles?
a. complementary
b. symmetrical
c. tangential
d. conditional
e. None of these answers are correct
Answer: b
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“This argument just reminds me how passionate you are. I really admire that about you,” says Jocelyn. Which effective conflict management skill is Jocelyn exhibiting?
a. presuming goodwill and expressing goodwill b. lightening up and reframing c. listening d. practicing cultural sensitivity
The nonverbal elements of the voice are referred to as ______.
Fill in the blank(s) with the appropriate word(s).
Dave woke up with what he believes are mosquito bites on his arms. He concludes that there must be mosquitos in the house. His reasoning may reflect the sequential fallacy
Indicate whether the statement is true or false
A good speech can be disorganized if you use your voice well.
a. true b. false