__________ are the use of facial features and muscles to convey
your internal thoughts or feelings.
a. Kinetics
b. Emblems
c. Postures
d. Facial Expressions
d
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Feedback is your most useful tool to improve adult/child
communication skills. Indicate whether the statement is true or false
According to Kluckhohn and Strodtbeck, the extent to which a culture encourages a sense of responsibility for other members depends on where it is placed on a continuum of
A) directness/indirectness. B) formality/informality. C) spiritual/physical. D) dependence/independence.
When Anna was the initiator of the end to her relationship with Tomas, she affirmed his
positive qualities and worth, while declaring the end to their relationship. This is an example of Anna using A) justification. B) negative identity management. C) pseudo-de-escalation. D) a positive tone.
DESC is a method to _____
A. handle conflicts B. ask for further information C. confirm your understanding of a situation D. switch channels in the middle of the communication