Encouraging and rewarding employees for sharing information, archiving company procedures and documents in an accessible database, and creating a job rotation program to ensure that each member of the staff acquires a baseline knowledge about each department in the organization are all examples of
a. Distributing knowledge
b. Loosing knowledge
c. Retaining knowledge
d. Acquiring knowledge
c. Retaining knowledge
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Costs of normal shrinkage and normal continuous losses in a process costing environment are handled by the method of neglect
Indicate whether the statement is true or false
Which of the following is true about the matrix structure of organizational design?
a. The matrix structure is developed to combine geographic support for both global integration and local responsiveness. b. Regional managers are solely responsible for the operations and performance of the countries within a given region. c. In the matrix structure, communication problems, confusion, and conflict are minimal. d. Overlapping responsibilities are absent in a matrix structure. e. None of the above.
What should you do in the body of an adjustment letter?
A) Explain who specifically is to blame for the problem. B) Explain how you are complying with the claim. C) Promise the customer that the problem will never happen again. D) Apologize profusely.
Your firm's sales are estimated to decrease by 10% in the next year. However, soon after the beginning of the year it becomes apparent that the reduction in sales is more likely to be 20%
If your cost of good sold consists of only fixed expenses, which of the following situations would you expect to be TRUE? A) The percentage negative change in gross profit should be greater than the percentage change in sales. B) The percentage negative change in gross profit should be less than the percentage change in sales. C) The percentage change in gross profit should be zero because gross profit is not a function of sales if all CGS are fixed. D) The percentage change in gross profit should be the same as the percentage change in sales.