Answer the following statements true (T) or false (F)
1. Communication is the transfer of information and understanding from one person to another.
2. You are an efficient communicator when your intended message is accurately understood by the other person.
3. Encoding is defined as an attempt to disguise a message so that only the desired recipient can interpret it.
4. Bret had many spelling and grammar mistakes in his report, some of which made the content difficult to understand. This is an example of poor decoding.
1. TRUE
Communication is the transfer of information and understanding from one person to another.
2. FALSE
You are an efficient communicator when you can transmit your message accurately in the least time. You are an effective communicator when your intended message is accurately understood by the other person.
3. FALSE
Encoding is translating a message into understandable symbols or language.
4. FALSE
The receiver does the decoding, which is interpreting and trying to make sense of the message. This is not where the problem lies; rather, Bret did a poor job of encoding the message.
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Kendall Corp. purchased at par value, $160,000 of Barker Company's 7% bonds that mature in 10 months. The bonds pay interest semiannually on June 1 and December 1. Kendall plans to hold the bonds until they mature. The journal entry to record Kendall's purchase of the bonds is:
A. debit Debt Investments-HTM $160,000; credit Cash, $160,000. B. debit Cash, $160,000; credit Short-Term Investments-HTM $160,000. C. debit Cash, $169,333; credit, Short-Term Investments-HTM $169,333. D. debit Cash, $160,000; credit Long-Term Investments-HTM $160,000. E. debit Long-Term Investments-HTM $160,000; credit Cash $160,000.
Examples of dysfunctional workplace behaviors include which of the following?
A. jokes B. promotion C. bullying D. collaboration
A best practice by which salespeople can use technology to strengthen relationships with customers is by:
A) allowing customers to cancel orders without having to talk to a person B) sending email confirmations of appointments or agreements C) sending form letters with business cards through the mail D) placing automated prerecorded phone calls to customers on a programmed schedule E) faxing large numbers of sales letters to potential leads
All of the following are mentioned in the text as characteristics of successful social entrepreneurs EXCEPT:
a. Trying to following the constraints of ideology or discipline b. Focusing on how the organization’s mission will be used to create social value c. Using innovation, resourcefulness and opportunity to determine what practical solutions are viable to solve the social problem d. Recognizing everyone has the ability to contribute to the economic and social development of the organization