A nurse is caring for patients after a major disaster has occurred. What is the best action in caring for these patients? (Select all that apply.)
a. Avoid discussing the disaster that has oc-curred.
b. Encourage patients to talk about their ex-perience.
c. Empathize with patients and their emo-tions and experiences.
d. Ask patients not to discuss the disaster until they are under the care of a psychol-ogist.
e. Reinforce their emotions and reactions as normal.
B, C, E
The nurse should encourage patients to talk about their experience, empathize with patients about their emotions and experiences, and reinforce their emotions and reactions as normal.
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