The voice system at an organization is easy to understand and uses simple procedures to resolve conflicts. Even though it takes a lot of time for employees to get their issues addressed, most employees believe that the system gives the right solutions to fix their issues. Which of the following statements is true about the voice system?

A. The voice system is responsive.
B. The voice system lacks correctness.
C. The voice system is elegant.
D. The voice system is punitive.


Answer: C

Business

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