Leaders use ____________ when they set up clear expectations for performance, specify what should be done, and reward employees based on their meeting goals and expectations.

a. contingent rewards
b. expectation leadership
c. the power of suggestions
d. empowerment


a. contingent rewards

Business

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Many customer KPIs are identified and managed through CRM programs

Indicate whether the statement is true or false

Business

Making only those items in demand by customers and making those items without waste is referred to as ______________________________

Fill in the blank(s) with correct word

Business

Which of the following is the focal point of all marketing efforts?

A. company recognition B. the buying decision C. company profits D. customer satisfaction E. stakeholder interests

Business

Justine went to the specialty grocery store by her office after work. When looking at the offerings at the meat counter, she was surprised to see ground beef selling for $4.49/lb. At her normal grocery store, she can get the same quality beef for $3.29/lb., a price Justine feels is reasonable. $3.29/lb. for ground beef is Justine's

A. benchmark price. B. reasonable price. C. dynamic price. D. reference price. E. break-even point.

Business