. ________ and ________ are two common competitive business strategies described in the textbook.
a. Low-cost, differentiation
b. Differentiation, virtuous cycle
c. Virtuous cycle, environmental
d. Environmental, industry perspective
Ans: A
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If you're using the direct approach to deliver a negative message,
A) save the bad news for last. B) state the bad news at the beginning. C) embed the bad news in a parenthetical expression. D) subordinate the bad news in a compound sentence. E) begin with a neutral buffer.
What would be the result in cell B7?
a) 20.50%
b) 7.50%
c) 17.20%
d) 23.67%
e) #DIV/0!
Researchers have found that performance-based contracts have increased the power of nonprofit ______.
A. clients B. volunteers C. boards of directors D. chief executive officers
Which expression does the author use to describe contemporary globalization?
a. Global localization c. Semiglobalization b. Total globalization d. Global standardization