With respect to American Express's change process, which of the following steps answer the question "What needs to happen to make the change work?"

a. Creating a vision
b. Sustaining momentum
c. Accelerating the transition
d. Driving commitment


d

Business

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A con?ict that centers on personal beliefs is called a/an

A) value con?ict B) ego con?ict C) moral con?ict D) need con?ict

Business

A qualified indorsement puts limited liability on the indorser

Indicate whether the statement is true or false

Business

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Indicate whether the statement is true or false

Business

Mike Jones-Smith, a division manager for Rubon Corporation, told his subordinate, "Sheila, because this is your first year of budget planning for your department, I need you to ________, defining a best-case, a worst-case, and a plausible-case business, or middle-ground business, outlook. The plausible-case business outlook will be what you will use for budget planning."

A. give me some benchmarks B. produce different scenarios C. develop competitive intelligence D. do some buffering E. create an environmental scan

Business