Donna owns a hair salon. Though Donna pays stylists good wages, she finds it difficult to retain talented employees. Her business remains profitable, but since her customers tend to prefer to stick with their favorite stylists, turnover has caused her to lose several valuable clients. With which type of resource is Donna struggling?
a. human
b. financial
c. physical
d. informational
a. human
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The ______ staffing strategy of multinational organizations involves using local foreign managers only.
A. polycentric B. ethnocentric C. geocentric D. regiocentric
Puck signs a check "pay to the order of Quik Mart" drawn on Puck's account in Regional Bank. Puck shows the check to Silky, who agrees that the signature is Puck's and that Quik Mart is owed the amount that the check represents. Quik Mart signs the back of the check. Liability on this check extends to
A. Puck, Quik Mart, and Regional Bank. B. Puck and Quik Mart only. C. Puck and Silky only. D. Silky only.
Which international standard provides guidelines for environmental management?
a. ISO 9000 b. The Green CE Mark c. The SPS standard d. ISO 14000
Four areas of innovation have occurred in ODC. Which focuses less on training programs and more on stages of development in learning from challenging assignments?
a. Change is continuous, emergent, improvisational, and small scale b. The development of new techniques and tools to change organizational culture c. A new understanding of resistance d. A new way of developing leaders