When managers plan, they may use cost behavior to decide how to change the mix of products to meet changing demand
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If a shock raises inflation, how fast should the central bank reduce it to its target level?
What will be an ideal response?
Many companies have dropped formal strategic planning models like the BCG because they can be difficult, time consuming, and costly to implement
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Customer satisfaction is an example of a quantitative performance measure
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Why are industry standards so important in high-tech markets?
a. They restrict customer options, enhancing the odds that a firm will gain sales. b. Standards reduce customer fear, uncertainty, and doubt, and thus, can help to grow the market, which is particularly important for products with network externalities. c. The availability of complementary products is large determined by the number of competitors in an industry. d. Because intellectual property rights are difficult to enforce. e. All of the above.