Customer satisfaction is an example of a quantitative performance measure
Indicate whether the statement is true or false
F
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Following the economic crisis in Asia, many companies in that region have turned to direct mail in order to save costs
Indicate whether the statement is true or false
Buyers need not compromise on breadth or depth of merchandise to increase product availability.
Answer the following statement true (T) or false (F)
When all followers are in the in-group, ______.
a. there is no one left to trust b. only tangible exchanges take place c. it is impossible to get anything done d. this is the ideal situation
Rebecca is examining a measure of the financial return the human resources department received for its investment in a new performance appraisal system. The new system cost $3,500 and saved more than $5,000 in payroll expenses. Rebecca is examining the ______.
A. economic value added B. return on investment C. gain from investment D. balanced scorecard