In the training model, a triggering event is

A) An organizational performance gap.
B) A signal that training has been successful.
C) A type of behavioral-based evaluation.
D) Input into the development phase of training.
E) None of the above.


A

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Which of the following is the best example of a service industry that utilizes price complexity?

a. Fast food b. Education c. Cellular phone d. Moving/transportation e. Roofing

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Which of the following would constitute the crime embezzlement?

A) A receptionist who works in a bank lobby distracts a teller and takes money from the teller without the teller's knowledge B) A self-serve gasoline customer drives away without paying for the gas C) The cashier at a grocery store takes money from his own cash register D) A roofing contractor takes a lawnmower from a homeowner while doing a job for the homeowner E) An electrician working in a client's home takes $100 from the homeowner's desk drawer

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Global Reach Corporation uses invisible files created on the computers, smartphones, and other mobile devices of visitors to its Web sites to track the users' browsing activities. These files are

a. licenses. b. cookies. c. cloud computing. d. a violation of the law.

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To protect policyholders, state laws place limitations on a life insurance company's investments

The assets backing interest-sensitive products, such as variable life insurance and variable annuities, are not subject to these restrictions. Assets backing interest-sensitive products are placed in a special account called the life insurer's A) policy reserve account. B) policy loan account. C) separate account. D) policyholders surplus.

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