One of the major contributions of Peter Drucker was the
A. focus on the "strategic and organizational challenges confronting managers in multinational corporations."
B. ability to urge U.S. firms to fight their competition by refocusing their business strategies on several drivers of success like people and customers.
C. discovery that great companies are managed by "level-5 leaders" who often display humility while simultaneously inspiring those in the organization to apply self-discipline.
D. focus on the areas of organizational and change.
E. need for organizations to set clear objectives and establish the means of evaluating progress toward those objectives.
Answer: E
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The stable psychological traits and behavioral attributes that give a person her identity are known as her
A. character. B. values. C. attitudes. D. attributions. E. personality.
If a feedback receiver is someone with whom you have a long, amicable relationship, ______.
a. it would be rude to deliver feedback through electronic communication, such as email b. it would be appropriate to email the receiver, but not to text him or her c. then there is less potential for misunderstandings and negative emotions when using electronic communications, such as email or text d. then it would never be appropriate to use electronic communications such as email or text
A crisis means that in dealing with media, you must establish "battlefield rules" that include all EXCEPT:
A) establish gatekeeper headquarters. B) speculate when you must. C) feed the media beast with verifiable numbers and information. D) try to find something that allows the media to advance the story.
Jose began his speech with statistics that suggested Americans are getting bigger and unhealthier. Which step of Monroe’s Motivated Sequence is Jose engage in?
a. attention b. need c. satisfaction d. visualization