Successful businesses have learned that ethical behavior
a. is sometimes not possible when persuading people in lower socioeconomic groups.
b. is sometimes not advantageous if the desired action cannot be achieved.
c. is never followed by negative legal consequences.
d. is good for business in the long run.
D
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What will be an ideal response?
A company issued 190 shares of $100 par value common stock for $22,600 cash. The total amount of paid-in capital in excess of par is:
A. $19,000. B. $1900. C. $3600. D. $100. E. $22,600.
The “gaps” in the statement “Culture fills the gaps” refer to gaps in ______.
a. the company manual or rulebook b. managerial behavior c. the mission and vision statement d. service to customers
The identifiable, but sometimes intangible, activities undertaken by a retailer in conjunction with the basic goods and services it sells comprise the retailer's _____
a. level of commitment to the retail concept b. peripheral services c. customer satisfaction level d. customer service