Joe is concerned that his committee is not

doing a proper job concerning publicity for the organization to which he belongs; he states his concerns to the group. Which of the following statements is an example of a reply which is a "clarifying" response?
A. "Joe, I understand how badly you must feel about this."
B. "Joe, I've had some concerns myself. I'm glad you brought up this issue."
C. "Joe, I'm hearing you say that you think your committee needs to improve its method of getting more publicity to the public."
D. "I think you're doing a great job, Joe!"


Answer: C

Communication & Mass Media

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