Sylvia is somewhat dissatisfied with her friendship with Sarah, in part because Sarah has
been depressed a lot lately and isn't as much fun to be around anymore.
Sylvia maintains her
friendship with Sarah in spite of these reservations, in part because she feels that over the years
she has known Sarah, Sarah has been there when Sylvia needed her and they have a lot of history
together. According to social exchange theory, which of the following best explains why Sylvia
continues to be friends with Sarah?
A) immediate rewards
B) forecasted rewards
C) cumulative rewards
D) expected rewards
C
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Beth Ann wants to be a good critical listener. Which directive should she follow?
A. Filter out any undesirable messages. B. Focus only on nonverbal communication. C. Focus only on verbal communication. D. Keep an open mind.
"College students need to develop effective time-management skills. Because you are a college
student, you need to develop effective time-management skills." This quote is an example of a(n) ___________. Fill in the blanks with correct word
Clothing is an important part of self-presentation
Indicate whether the statement is true or false.
When nonnegotiation takes the form of pressing your own point of view until the other person gives in, it is called
A) avoidance. B) steamrolling. C) blasting. D) hammering.