How could a manager use expectancy theory to boost employees' motivation?
A. by lowering their levels of autonomy and responsibility as they gain experience
B. by assigning them easily achievable tasks
C. by expressing confidence in their competence and ability to successfully reach the goal
D. by giving them advice frequently and monitoring their performance constantly
E. by not requiring intensive training programs
Answer: C
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A) customer acquisition process B) customer relationship management process C) customer prospecting process D) customer integrating management process E) customer equity process
Fisher associates all of the following positive communication behaviors with emergent leadership, except ______.
A. being verbally involved B. establishing roles C. seeking others’ opinions D. initiating new ideas
Which of the following falls within the definition of "place"?
A. Returns B. Promotional allowances C. Image D. Customer service E. Inventory
Which of following statements is false?
A) A preexisting conditions clause can make it easy for you to change insurers. B) A coinsurance clause may require that you pay a specified percent of you medical expenses. C) If your coverage is guaranteed renewable, your coverage will continue as long as you pay your premiums. D) A comprehensive health insurance policy can limit the total amount paid out under the policy.