Wenger (1998) argues there are three ways of managing boundaries in communities of practice: people, artifacts, and interaction. An organization creates focus groups where customers and sales staff discuss perceptions and expectation of products, sales and service quality. This is an example of using ________ as a way of managing boundaries.

a. Artifacts
b. People
c. Interaction
d. Feedback


c. Interaction

Business

You might also like to view...

Supply chain management systems are often called _____, because the information they provide supports the planning of shipping resources such as personnel, funds, raw materials, and vehicles.

Fill in the blank(s) with the appropriate word(s).

Business

Why do firms monitor technology usage?

What will be an ideal response?

Business

An example of a retailer's regularly reviewing operations is the _____

a. appeal to a prime consumer market b. use of a one-price policy c. development of realistic sales and profit goals d. ongoing analysis of sales and costs by product category

Business

For binding constraints at optimality, the right-hand value should be ______ the left-hand value.

A. greater than B. less than C. equal to D. in proportion to

Business