Define communication apprehension (CA) and analyze how those who experience high levels of CA may perceive conversation
What will be an ideal response?
CA is defined as an individual's level of fear or anxiety associated with either
real or anticipated communication-related outcomes. People who experience high levels
of CA typically avoid conversations and find conversing with others to be an unpleasant
experience.
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Which of the following situations do not prompt the need for a public relations program?
A) Management believes a program is needed. B) Loss of market share and declining sales. C) Specific one-time events. D) The need to preserve and develop public support. E) Research identifies a need for a program.
Distracting sounds such as "umm" and "uh" that a speaker inadvertently uses are known as __________.
A. monotones B. vocalized pauses C. empathy response D. amplification
Delivery is a word suggesting the oraltransfer of information andunderstanding from one person to others
Indicate whether the statement is true or false
Which of the following methods is most ideal for rehearsing a speech?
a. Rehearse the key points silently in your head. b. Practice only once to avoid over-preparation. c. Read the speech aloud until it is fully memorized. d. Stand up and deliver the speech to a friend.