______ refers to making the mistake of assuming too many similarities between oneself and those who come from a different culture.
a. Ethnocentrism
b. Dualism
c. Universalism
d. Cultural blinders
d. Cultural blinders
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Which of the following requires employers with more than 50 employees to provide health insurance?
A. Consolidated Omnibus Budget Reconciliation Act (COBRA) B. Occupational Safety and Health Act C. Health Insurance Portability and Accountability Act (HIPAA) D. Social Security Act E. Patient Protection and Affordable Care Act
What is the purpose of offering free merchandise or other considerations when a firm has bad news regarding transaction?
A) To salvage as much of the original order as possible B) To encourage a new order to replace the current transaction C) To rebuild the customer's confidence in your company D) To encourage the placement of an even larger order E) To bundle the shipment with the previous transaction for an even greater cost savings
The best memos are:
b. Concise c. Written in plain English d. Organized e. All of the above f. None of the above
Free speech and election provisions are both aspects of union democracy known as the ________________ dimension.
Fill in the blank(s) with the appropriate word(s).