When decoding verbal messages, it is suggested that you ___________
a. see messages as coming from one channel
b. be tentative in drawing conclusions
c. disregard the cultural context
d. avoid judging behavior based on baselines
Answer: b
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Which of the following would be the best active listening response to the statement: "This has been the worst day of my life!"
a) "This is the worst day of your life, huh?"
b) "You think you have had a bad day; let me tell you about mine!"
c) "You seem really upset. What made your day so bad?"
d) "Awe, sorry . . . but I have a meeting to go to."
A person says, "She thinks that way because she's a woman." Another says, "He believes that because he was raised as a Catholic." These are examples of
A) prejudice. B) mindfulness. C) overattribution. D) attribution.
The punctuation of communication is the segmenting of the continuous stream of communication into smaller pieces
Indicate whether the statement is true or false.
The following is an example of a well-written thesis statement:
A) ?Taking a hot air balloon ride. B) ?To convince my audience to take a hot air balloon ride. C) ?As a result of my speech, my listeners will take a hot air balloon ride. D) ?Why should you take a hot air balloon ride? E) A hot air balloon ride will increase your enjoyment of life.