Explain how managers' responses to employee mistakes impact motivation.

What will be an ideal response?


How a manager reacts to people's mistakes has a big impact on motivation. Punishment is sometimes appropriate, as when people violate the law, ethical standards, safety rules, or standards of interpersonal treatment, or when they perform like a slacker. However, sometimes managers punish people when they should not, such as when poor performance is not the person's fault or when managers take out their frustrations on the wrong people. Managers who overuse punishment or use it inappropriately create a climate of fear in the workplace. Fear causes people to focus on the short term, sometimes creating problems in the longer run. Fear also creates a focus on oneself rather than on the group and the organization.

Business

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The statement of cash flows provides relevant information to lenders, investment bankers, and investors to help them analyze a company's cash flows from its operating, investing, and financing activities.

Answer the following statement true (T) or false (F)

Business

When using the periodic inventory system, the Merchandise Inventory account is ________.

A) not used B) never used when recording purchase discounts, or returns of inventory C) replaced on the balance sheet with the Purchases account D) updated after each sale

Business

Area sampling relies on clustering based on geographic areas such as counties, housing tracts or blocks

Indicate whether the statement is true or false

Business

The activity-based costing system improves the allocation of ________.

A) indirect manufacturing costs B) direct labor C) direct materials D) sales commissions

Business