Friendship in the Maslow hierarchy of needs is an example of a ________ need.

A. self-actualization
B. social
C. personal
D. physiological
E. safety


Answer: B

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Based on the passage, Selman & Saks entered the French market to gain which of the following benefits of global trade?

A) access to new consumer markets B) access to less expensive labor C) access to less expensive materials D) access to foreign investment incentives E) the ability to offset domestic economic cycles

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Jack Gangi sells ad space for companies that wish to advertise on buses. As he is selling ad space to a local art gallery owner, he closes by saying, "Since you know so much more about color and design than I do, I can learn a lot working with you developing this ad." This is an example of a(n) ________ close.

A. minor-points B. standing-room-only C. alternative-choice D. summary-of-benefits E. compliment

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Which of the following strategies is recommended when listening to negative messages?

A. resisting B. defending C. empathizing D. none of these

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Traditional channels of distribution

A. are usually controlled through strong legal contracts. B. may involve little or no cooperation among channel members. C. are more easily controlled than corporate channel systems. D. do not perform bulk-breaking activities. E. are usually preferred to other distribution arrangements.

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