In preparation for QFD deployment, it is recommended that one use
A) a trained QFD facilitator.
B) a multi-disciplinary team depending upon the nature of the project.
C) QFD software or QFD Excel sheet.
D) all of the above.
D
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According to the text, salespeople who are product experts develop ethical, long-term relationships with customers.
Answer the following statement true (T) or false (F)
If a project is expected to be completed in 68 days with a project variance of 9 days, what is the probability that the project will be completed within 90 days?
a. 85% b. 90% c. 95% d. 100%
Sue's office building was damaged by a fire caused by a careless tenant. After paying Sue for the loss, the insurance company sued the tenant to recover its loss. This suit is based on the principle of
A) warranty. B) insurable interest. C) utmost good faith. D) subrogation.
This type of sexual harassment occurs when an employee "feels harassed" regardless of whether or not the sex-related behavior is illegal.
A. Physiological B. Hostile work environment C. Psychological D. Quid pro quo