Which principal focus area includes conducting seminars and workshops to increase diversity awareness and skill-building to help employees understand the need for, and meaning of, valuing diversity?
a. management and leadership
b. social networking
c. education and training
d. career development and planning
c. education and training
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A defendant can answer a complaint and file a cross-complaint at the same time
Indicate whether the statement is true or false
The creation and management of customer relationships should lead to all of the following except?
a. Enhanced customer experience b. Enhanced customer loyalty c. Increased sales d. Increased product returns
The residual dividend policy implies that investors prefer to have the firm retain and reinvest earnings rather than pay them out in dividends if the rate of return the firm can earn on reinvested earnings:
A. is less than its cost of retained earnings. B. is less than its weighted average cost of capital (WACC). C. exceeds its cost of debt. D. exceeds the rate investors, on average, can earn themselves on other investments of comparable risk. E. is less than the discount rate offered by the firm on its dividend reinvestment plan (DRIP).
________ refers to a quality emphasis that encompasses the entire organization, from supplier to customer
Fill in the blanks with correct word