The organization that provides national and institutional leadership in purchasing and materials management is:
A) APICS.
B) ISM.
C) CLM.
D) ASQ.
Answer: B
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Which of the following statements is NOT true with regard to customer complaints? A. The best way to curb customer complaints is to prevent them. B. Top management must set the standards for good customer service throughout theorganization
C. If an organization tries really hard, it can completely eliminate customer dissatisfaction andcomplaints. D. Employees should use their e-mail's auto-responder function when they are unavailable to answer customer e-mails.
The Poole Company reported the following income for Year 2: Sales$34,500? Cost of goods sold 8900? Gross margin$25,600? Selling and administrative expense 10,900? Operating income$14,700? Interest expense 4900? Income before taxes$ 9800 Income tax expense 2940? Net income$ 6860 What is the company's net margin?
A. 19.88% B. 42.61% C. 28.41% D. 74.20%
Julian wants to open a bakery. He uses his savings and borrows some funds from his family to start his business. In the given scenario, Julian uses _____ to fund his business.
A. venture capital B. crowdfunding C. commercial loans D. personal resources
When the Court of Justice of the European Union sits as a full court, it consists of a Grand Chamber of:
a. 27 judges. b. 5 judges. c. 13 judges. d. 31 judges.