Win-back rate indicates:
A) the percentage of customers in group that were obtained at the same time who are still customers.
B) the probability of a customer being active or purchasing in a given time frame.
C) expected length of time a customer will remain active.
D) customers who return who had previously defected.
D
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In accrual accounting, accrued revenues are recorded as liabilities.
Answer the following statement true (T) or false (F)
During the stranger phase of leadership making, the exchanges are ______.
A. low quality B. medium quality C. moderately high quality D. high quality
What advantage does a contracted third-party ethics assist line have over one administered by a company’s internal HR department?
a. It will generally provide better, more targeted advice. b. Employees are likely to feel more comfortable using it. c. It allows direct reporting to the EEOC. d. Employees can raise a wider range of issues through it.
Which of the following would most likely NOT be included as manufacturing overhead in a furniture factory?
A. The workman's compensation insurance of the supervisor who oversees production. B. The cost of the glue in a chair. C. The amount paid to the individual who stains a chair. D. The factory utilities of the department in which production takes place.