“Can we please not keep talking about that? We always get so angry at each other when we do,” says Florence. Identify and explain the stage of Knapp’s model that Florence’s statement reflects.
What will be an ideal response?
Florence is reflecting the circumscribing stage. In this stage, a couple tries not to raise certain issues or restrains their communication.
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Answer the following statements true (T) or false (F)
1. The four “Rs” of listening are receiving, responding, rapport talk, and report talk. 2. Mindful listening is essential in many professional contexts. 3. Good listening requires rating a message from the other person’s perspective. 4. Researchers and writers have called listening a 21st-century skill because it’s now more important than ever. 5. Employers consider listening a workplace skill of moderate importance.
Which of the following is not an ethical issue in negotiation?
a. Sharing information b. Legal pressure to force settlement c. Information misrepresentation d. Coercive communication
Which of the following is not one of the guidelines for extemporaneous delivery?
a. Practice with the notes you will use. b. Number your note cards or pages. c. Devote extra practice time to your introduction. d. Determine when you will look at your notes. e. Devote extra practice time to your conclusion.
Should the U.S. continue to pursue the use of nuclear power as an energy source in the future? This type of audience research question is called ____
A) personal B) closed-ended C) informational D) open-ended