Name six areas that a patient may be able to access through a patient portal.
What will be an ideal response?
1. health history; 2. billing information; 3. diagnostic test results; 4. prescription refill requests; 5. communications with staff and physicians; and 6. making payments on the account.
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The joints between the phalangeal bones are the proximal and distal _______________ joints.
Fill in the blank(s) with the appropriate word(s).
Which method of patient data collection does the statement "So let me see if I understand; The pain only occurs at night." represent?
A. Asking closed-ended questions B. Verbalizing the implied C. Focusing on the patient D. Asking open-ended questions E. Challenging the patient
What type of incision is typically used for an open appendectomy procedure?
a. Thoracoabdominal incision b. Pfannenstiel incision c. Inguinal incision d. McBurney's incision
Ms. Lowell arrives for an appointment on February 8, 2017. She last visited the practice on May 14, 2016, and is scheduled to see the same physician. What should you, medical office receptionist, ask Ms. Lowell to do upon arrival?
A. Complete all forms required for new patients. B. Just have a seat and wait for the physician. C. Review and update the information on file, in case there are changes. D. Call her insurance company to verify coverage.