What compliance-gaining strategy is being used when someone makes an appeal based on a relationship with that person?

a. Activation of impersonal commitments
b. Activation of personal commitments
c. Rewarding activities
d. Expertise activities


b. Activation of personal commitments

Communication & Mass Media

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It is helpful to try to memorize your speech wordfor-word

Indicate whether the statement is true or false

Communication & Mass Media

Which of the following does NOT contribute to the establishment of a "mutuality of concern" among group members?

A. determining to what extent members are concerned with the group task B. stating clear commitment to topic area C. suppressing hostile feelings toward other group members D. individual goals are group-centric

Communication & Mass Media

The primary advantage of illustrations is _____

a. they offer solid proof of the point you want to make b. audiences enjoy listening to stories, so your speech is more interesting c. you can just make up stories if you can't find other materials d. they are the primary means of building speaker credibility

Communication & Mass Media

Giving and seeking information are ___________________ roles

Fill in the blank(s) with correct word

Communication & Mass Media