As a new employee at Acme Global, Frederick just spent the morning learning about the organization’s policies and procedures. He went to lunch with his new coworkers and spent the afternoon filling out forms with the human resources department. What Frederick experienced was ______.
A. development
B. orientation
C. training
D. remediation
B. orientation
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Anton is a salesperson at GF Motors Co. Ben, a customer, has an engine complaint with the car he purchased from GF Motors. Anton listened to his complaint and determined the facts in the complaint. Which of the following should Anton do to effectively respond to his customer in this scenario?
A. He should offer a solution and gain agreement that the proposed solution is acceptable. B. He should interrupt the customer if the customer is describing imaginary grievances. C. He should discuss how another employee of the company is actually at fault. D. He should determine whether his firm or the customer is responsible for the problem. E. He should attempt to sell a different car to the customer.
Which of the following are two frequently used preliminary analytical procedures?
a. Reasonableness tests and economic analyses. b. Trend analyses and reasonableness tests. c. Ratio analyses and economic analyses. d. Ratio analyses and trend analyses.
If you receive a job offer while other offers are still pending, which of the following would be least appropriate when asking for a time extension?
A) Explain your continued interest in the job B) Provide specific reasons why you need more time to reach a decision C) Ask for more time to consider the offer D) Assure the reader you will respond by a specific date E) Explain why the pending offer is more intriguing
The independent auditor's report does which of the following?
A) describes which financial statements are covered by the audit B) gives the auditor's opinion regarding the fairness of the financial statements C) summarizes what the auditor did D) states that the financial statements are truthful