The overall characteristics of a product that allow it to perform as expected in satisfying customer needs is
A. quality.
B. consistency.
C. durability.
D. functionality.
E. design.
Answer: A
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The prevention of significant deterioration (PSD) program was developed to prevent deterioration in air quality that would create health problems for those affected.
Answer the following statement true (T) or false (F)
The Lane Company incurred the following expenditures in January 2016: (1 ) research and development costs of $510,000 that resulted in a new product that was patented during the year, (2 ) $12,000 in legal fees to have the patent registered, (3 ) $100,000 in advertising costs to develop a trademark for the newly patented product, (4 ) Legal fees of $8,000 incurred with the registration of the
trademark, which will only be used for five years, and (5 ) $25,000 of advertising costs to promote its good name. Benefits to be derived from the patent are expected to last for five years. The president believes the promotion of Lane's good name will benefit the firm for three years. How much amortization expense should Lane recognize for 2016? A) $1,000 B) $4,000 C) $9,000 D) $25,000
According to the text, what location does Coca-Cola consider a "promising long-term growth opportunity"?
A) Russia B) Brazil C) China D) Africa E) India
In the context of ethics programs in organizations, programs tend to be better integrated into operations, thinking, and behavior when
A. employees see top managers go unpunished for their wrongdoings. B. top management has a personal commitment to responsible ethical behavior. C. every employee has signed the code of ethics. D. managers use punishment to motivate employees to "be good." E. managers use humiliation and bullying to prevent bad behavior.