Assume that customer arrivals at a small cafe can be modeled by a Poisson distribution. The average arrival rate is 3 customers per hour. What is the probability of exactly 1 arrival in the next hour (to two decimal places)?
a. 1.00
b. 0.15
c. 0.30
d. 0.45
b. 0.15
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What should an interviewee do once an interview has ended?
a. avoid asking any questions about when he or she may hear from the interviewer b. keep track of the days and follow up with the interviewer if the agreed time has passed c. follow up immediately by calling and sending e-mails to be remembered more easily d. resend his or her cover letter and resume in case the interviewer didn’t keep a copy
Costs that are incurred when customers complain are:
a. Detection costs. b. Failure costs. c. Preventions costs. d. Appraisal costs.
____________ is the most overlooked step in problem solving.
a. Identification b. Evaluation c. Implementation d. Defining
Llamas are pack animals and the owner occasionally has them tote supplies from the barn to the fruit trees, oak trees, hay stand, shade area and down to the pond. What is the shortest route from the barn to these five other locations?
What will be an ideal response?